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Frequently asked questions
https://www.youtube.com/watch?v=Xw2SxpA8r3s
1. The first thing you need to do is create your account. Go to fp.4dplanner.io/register.html
2. Once you have completed the sign-up form, we will send you a verification email. Please check your spam folder if you don’t see it in your inbox.
3. Next, enter the verification code/password from the email.
4. After you have verified your email, you can login to your account.
5. Finally, click on “Floor Plans” in the menu then “Add Floor Plan” button to launch the 4D Planner and start creating magic.
https://www.youtube.com/watch?v=jLNpiGroyi4
1. Login to your dashboard (fp.4dplanner.io) and click on the “Upgrade Account” link in the header.
2. On the upgrade page you’ll be presented with multiple plan options.
3. Select the appropriate subscription plan based on your requirements.
4. Next, enter a few details about your organization.
5. Then, fill all fields on the payment page. Your payment will be processed by our 3rd party payment processor Stripe.
6. Once your payment has processed, we will send you a receipt confirming your transaction.
7. Now you are ready to use your upgraded account.
8. If you’d like to make changes to your subscription plan, just go to the profile page on your dashboard.
1. Login to the dashboard. (fp.4dplanner.io) If you don’t have any account, just click on signup to create one.
2. Click on Floor Plans in the menu > “Add Floor Plan” button to open the 4D planner
3. Next, click on the “+ Add new” icon in the upper left corner of the 4D Planner.
4. You will be asked to enter a few details such as name and size to create your floor plan.
5. Click on the “Create” button.
6. You are ready to start adding items to your floor plan
1. To create a new floor plan, click on the “+ Add New” icon in the upper left corner of the 4D Planner.
2. Select the “Space” option to reveal available spaces.
3. Select the appropriate space for your floor plan.
4. *If you don’t see the space needed, contact us (support@4dconcepts.io) and we will help you get your spaces setup.
1. To save your floor plan, click on the “Save” icon in the upper left corner of the 4D Planner.
2. Select the first “Cloud” icon
3. to save the floor plan to your account to the cloud or on desktop press Ctrl+S for a keyboard shortcut.
4. Enter the name of your new floor plan.
5. Click the “Save” button.
1. To save your floor plan to your local computer, click on the “Save” icon in the upper left corner of the 4D Planner.
2. Select the “File” icon to save the floor plan to a file on your computer.
3. Enter the name of your new floor plan.
4. Use your browser to save the file to the desired location on your computer.
1. To open an existing floor plan, click on the “Open Folder” icon in the upper left corner of the 4D Planner or on desktop press Ctrl+O for a keyboard shortcut.
2. Select the preview of the floor plan you would like to open.
3. If you would like to open a floor plan file from your local computer click the “Open file” button.
1. Open the 3D viewer on your mobile device.
2. To switch to walking camera/AR magic window, click on the menu in the upper left corner of the 3D viewer.
3. Then click on the walking icon.
4. Rotate your device to experience the scene from a walking perspective through the AR magic window.
5. You can click on any location on the floor, to change your position.
1. Open the 3D viewer on a VR enabled device.
2. If your device does not support WebVR, the icon may not appear.
3. To switch to VR mode, click on the menu in the upper left corner of the 3D viewer.
4. Then click on the VR icon.
5. Rotate your device to experience the scene from a walking perspective.
6. You can click on any location on the floor, to change your position.
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